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Resident Portal Frequently Asked Questions

FAQs

People ask great questions to understand the benefits of a move and how things work. Below are the most asked questions. Have one of your own? Feel free to contact a Jensen Sales Representative by phone or e-mail.

Why a land lease?
The land lease is how a manufactured housing community works.  The developer creates the community, typically sells the homes and leases home sites under the zoning laws.  The arrangement allows you to own your own single-family home and while keeping the funds normally spent on the land purchase available for other purposes so you get more for your money. In addition, you have the assurance that community standards will be carefully maintained, you can enjoy the community social and recreational amenities, and you will live in a beautiful country setting only minutes from shopping and medical service and area attractions.

Why should we buy a home and lease the land?
Owning your home has proven benefits and the land lease enables you to enjoy a superior lifestyle and buy a higher quality home at a lower cost. Jensen does the heavy lifting like tree work, shrub trimming and utility maintenance. You can enjoy the independence of single-family home ownership but without all the responsibilities of owning your own land.

What does the monthly fee include?
Although this varies somewhat by the particular amenities and services available in each community, the fee covers leasing the home site, use of recreational facilities, rubbish collection, tree and shrub trimming, street lighting, land taxes, repair and maintenance of underground utilities, and maintenance of all common areas including roadways. Also included in some locations are security, water and/or sewer.

Can the monthly fee change and by how much?
Yes, the monthly fee typically increases annually. Increases are limited to the amount necessary to maintain high community standards and services that our residents demand.

What is the land lease fee increase based on?
Increases are based on changes to the Consumer Price Index (CPI), controllable costs such as maintenance and payroll, and hard-to-control costs such as utility charges, land taxes, rubbish costs and insurance expenses.

Is there a cap on increases?
No, there is neither an upper nor lower cap on fee changes. However, our company history has been to limit increases to only the amount necessary to cover cost increases and maintain a reasonable profit margin.

Can our family and friends stay and visit with us?
Yes!  Visitors and overnight guests are simply required to abide by the same rules as our residents. Depending on the length of stay, long-term guests may have to qualify as a resident or additional occupant.  Many grandparents say “We love to see our grandchildren come and love to see them go home as well.” A benefit of our “55 and over” locations.

Why rules?
Residents move to a Jensen Community because of the community standards and the stability good rules create within the community environment. These standards were written based on our experience managing our communities, and input from past and present residents. It’s our obligation to you to ensure that they are enforced.

Are house pets allowed?
We are a pet friendly community and allow a single small dog or cat per home.  Please ask your Jensen representative about moving in with your current pet.

How are resale homes sold?
Residents can sell their homes by listing with JENSEN communities®, through an agent, or independently. In the case of an estate, family members or other inheritor(s) may move into the home provided they meet all the applicable entry requirements or may sell the home to another qualified party.